Staff Profile: Samantha

Wednesday, 8/31/2016

When a potential donor contacts Mothers’ Milk Bank of North Texas for the first time, she’s directed to one of our donor coordinators. From this first contact to the last donation, donor moms and donor coordinators stay closely connected. It’s an important job at the milk bank, and Sam is happy to help moms through the donation process.

Sam joined the staff as a donor coordinator in August 2015. Her interest in nonprofit organizations is what initially drew her to MMBNT. Being a part of the milk bank is more than just a job, though. “Our group of co-workers feels like a family,” Sam said.

A typical day includes screening potential donors through phone interviews, working on donor files and producing daily reports. Sam is always by her phone, ready to answer any questions from donors or prepare overnight shipping materials for those donors who don’t live near a drop off site.

Between incoming and outgoing calls, emails and donors stopping by the milk bank, Sam is in almost constant communication with donors during the day. She and Salvadora, the other donor coordinator, keep busy managing all things donor-related.

There’s never a dull moment for Sam, even outside of work. Her children Monique, Andre and Ethan keep her on her toes.

To Sam, MMBNT is special because everyone is focused on helping premature and critically ill infants. “Breastmilk is in high demand, and we’re able to provide it to babies in need,” she said.

We love having Sam in our MMBNT family and are so grateful for the work she does with donors!

For more information about becoming a donor, click here.